Website Privacy Notice

1. What we collect

Our initial practice inquiry asks for a practice or organization name, contact person's name, business email address, medical specialty, and selected service interest. Our optional detailed practice intake may ask for business contact details, practice location or state, practice software, payers, estimated request volume, workflow preferences, and other business operations information. Our separate partnership form asks for a business contact, organization, email, role, and description of the potential collaboration. You may also choose to send us business information by email.

Do not send patient names, dates of birth, insurance or member numbers, clinical records, insurance cards, login credentials, or other protected health information (PHI) through these public forms or ordinary email. Our public forms are not designed to accept patient records.

2. Why we use it

We use business-submitted information to respond to questions, evaluate potential service or partnership requests, send private continuation links when requested, maintain our business inquiry records, and prevent misuse or spam. These requests are exploratory and do not start patient-related services.

3. Service providers and communications

The website and business inquiry records use Base44-hosted application services. Our business communications may be sent or received using Google Workspace. These providers may process business contact information as necessary to deliver their services. The website and email environment should not be used to send patient data unless separate privacy and security arrangements have been confirmed for a specific approved workflow.

4. Intake links and records

Detailed intake continuation links are intended for the requesting business contact and expire after a limited period. Do not forward them to others. Contact us if you need a replacement. We retain business inquiry records for operational follow-up and review our retention practices as the business develops; do not assume immediate deletion after submitting a form.

5. Protecting and correcting your information

We use access restrictions and validation on business inquiry workflows. No website or transmission method can be guaranteed perfectly secure. To request access to, correction of, or deletion of business information you submitted, email benefits@verifycallie.org. We may need to verify that you are authorized to make the request and consider legal retention obligations.

6. Updates and questions

We will update this notice if our data practices materially change. This website notice is not a Business Associate Agreement and does not authorize patient-data processing. For questions, contact benefits@verifycallie.org.